Dealing with Customer Complaints on Social Media

JeffBlog, Business, Online Marketing, Social MediaLeave a Comment

– Originally posted on – So you have a business. You’re selling a product, a service, or maybe a combination of both. Regardless, you have customers and with customers come complaints.  Even the most efficient business owner with the perfect product will run into complaints at some point. Things happen. Mistakes are made, and customers will let you know about … Read More

How to be A Better Listener

JeffBlog, Entrepreneurship, LeadershipLeave a Comment

Communication is an absolute key element of your business. Unfortunately for some of us, communication includes listening to other people talk, as well as talking ourselves. One of the most valuable skills you can have as a leader is the ability to listen well. This is not always the easiest thing to do. Over my 15+ years of managing teams … Read More

The Evil Mind of an Entrepreneur

JeffBlog, Business, EntrepreneurshipLeave a Comment

I have an evil mind. It causes me to transform everything I see into a new business venture. Take, for an example, these awesome little animals my wife makes out of construction paper. Penguins, fish, giraffes, turtles, she can make them all and they are awesome. She hasn’t made them for a while… Not so long ago…. in a place … Read More

5 Things Your Small Business Can Learn From Musicians

JeffBlog, BusinessLeave a Comment

By Kevin Conaway, contributor. In 1983, Todd Rundgren proclaimed to the world that he didn’t want to work, but instead wanted to bang on his drums all day. This carefree, “sex, drugs, and rock-and-roll” lifestyle is often portrayed by musicians. As a result, musicians are often stereotyped into being thought of as living this lifestyle. The truth is Todd Rundgren … Read More

Selling Out – Maybe You Should Be?

JeffBlog, BusinessLeave a Comment

So I’ve spent the majority of my life in the music business. I love it, but it is a crazy, ever-changing, and very dangerous business that is filled with stories of seemingly overnight successes. Truth is. There is no such thing as an overnight success. Even Psy (where’s that guy now? Hmm, guess gimmicks don’t always work), who’s “Gangnam Style” … Read More

Samsung Galaxy Smartwatch: Thank You for Trying

JeffBlogLeave a Comment

By Jason Palette, contributor Dear Samsung Marketing and Design Department, On behalf of all of us here at Apple, Sony, and Pebble, we would like to thank you from the bottom of our hearts for singlehandedly insuring our job security. We mean, c’mon, you totally had the perfect opportunity to absolutely knock one out of the park! We’re talking; bases … Read More